Information

Privacy Policy

Shopping online is safe with us

Privacy Policy

We are committed to protecting your privacy. We will only use the information that we collect about you lawfully (in accordance with the Data Protection Act 1998).

Under no circumstances will we disclose any information about you to a third party without first gaining your full consent.

We will not rent, sell or volunteer your personal information, including email address, to any third party for marketing purposes, and you will always have the chance to decline future promotional emails from us.

When using our site, we will collect certain information about you for 2 reasons: firstly, to process your order and second, to provide you with the best possible service.

The type of information we will collect about you includes:

your name
address
phone number
email address

When purchasing online, information about your credit / debit card is encrypted and so we do not have access to this information.

Customers choosing to pay over the telephone should note that we do not store information about your credit / debit card and your transaction will be processed promptly and the information destroyed securely.

We will never collect sensitive information about you without your explicit consent.

The information we hold will be accurate and up to date. You can check the information that we hold about you by contacting us here. If you find any inaccuracies we will delete or correct it promptly.

The personal information which we hold will be held securely in accordance with our internal security policy and the law.

Cookies

We may use technology to track the patterns of behaviour of visitors to our site. This can include using a "cookie" which would be stored on your browser. You can usually modify your browser to prevent this happening, although please be aware that some features of this site may not function properly if you do not permit your browser to accept cookies.

Credit Card Security

Our website is integrated with Protx™, who will securely handle your transaction. Protx solutions use high levels of encryption and have been audited and approved by all of the major UK acquiring banks.

Protx security measures include the following:

Credit/debit card details are secured within 128-bit encrypted sessions.
Sensitive information is stored on a heavily encrypted database that is protected by multiple government approved firewalls.

Protx is designed so that we, the vendors, do not have to hold sensitive information on our site. Therefore, in the unlikely event that someone should gain access to our database, they will be unable to recover credit card details or similar sensitive information.

We know of no documented cases of credit card fraud using our shopping system over the Internet.

If you have any questions / comments about privacy, you should contact us .